Privacy Policy

Last Updated: January 15, 2025

torvialynetha (operating as torvialynetha.com) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our technical analysis trading platform and educational services.

Information We Collect

We collect information you provide directly to us when creating an account, enrolling in our learning programs, or contacting us for support. This includes your name, email address, phone number, and educational preferences related to technical analysis and trading concepts.

Our systems automatically collect technical information about your device and how you use our platform. This helps us improve your learning experience and ensure our educational content loads properly across different devices and browsers.

  • Account registration information including name and contact details
  • Learning progress data and course completion status
  • Communication preferences and support interactions
  • Device information and browser specifications
  • Platform usage patterns and feature interactions

How We Use Your Information

Your information helps us deliver personalized educational content about technical analysis and trading concepts. We use this data to track your learning progress, send course updates, and provide relevant educational materials that match your skill level and interests.

We never sell your personal information to third parties. Your data is used exclusively to enhance your educational experience on our platform and provide the technical analysis training services you've requested.

Communication from torvialynetha includes course announcements, educational newsletters, and important updates about our learning programs. You can adjust these preferences or opt out at any time through your account settings.

Data Protection and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption protocols and secure servers located in South Africa to safeguard your data.

All payment information is processed through secure, encrypted channels and we do not store complete credit card numbers on our servers. Our team regularly reviews and updates security protocols to maintain the highest standards of data protection.

Your Rights and Choices

Access Your Data

Request a copy of all personal information we have collected about you, including your learning progress and account details.

Update Information

Modify or correct your personal information through your account settings or by contacting our support team directly.

Delete Account

Request complete deletion of your account and associated data, with certain limitations as required by South African law.

Control Communications

Manage your email preferences, unsubscribe from newsletters, or adjust notification settings at any time.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our educational services. Account information is typically maintained for three years after your last platform interaction, unless you request earlier deletion.

Learning progress data and course completion records may be retained longer for certification purposes and to help improve our educational content. You can request specific information about retention periods for different types of data by contacting us directly.

Third-Party Services

torvialynetha uses select third-party services to enhance our platform functionality, including payment processing and email communications. These partners are contractually required to protect your information and use it only for the specific services they provide to us.

We do not share your personal information with marketing companies or allow third parties to use your data for their own business purposes. Any data sharing is limited to what's necessary for platform operations and your educational experience.

South African Privacy Laws

As a South African company, torvialynetha complies with the Protection of Personal Information Act (POPIA) and other applicable privacy regulations. You have specific rights under these laws, including the right to know how your information is processed and to file complaints with relevant authorities.

If you believe your privacy rights have been violated or have concerns about how we handle your data, you can contact the Information Regulator of South Africa or reach out to our privacy team for assistance.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and post the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy updates indicates your acceptance of the revised terms.

For privacy-related questions or to exercise your data rights, contact us at info@torvialynetha.com or call +27795067612. You can also write to us at 42 Camelia St, Roodekrans, Roodepoort, 1724, South Africa.